08 / Service
Data Point Installation & Repairs
We install and set up systems that let you connect multiple devices throughout your home: Foxtel, PlayStation, Xbox and every other console, with top-notch data cabling behind them.
Our expertise extends to computer users who require a hard-wired connection for optimal performance, ensuring a reliable and high-speed internet connection for all your computing needs.
What we can provide
- Unlimited points installation
- We create a network infrastructure that lets you connect any number of devices, so you can stream, game and browse throughout your home without slow or congested connections.
- Home Wi-Fi routers
- The devices most of us are familiar with, combining a router, a switch and a Wi-Fi access point in a single unit, providing coverage within a home or small office.
- Gaming console setup
- Foxtel, PlayStation, Xbox or any other console configured for optimal performance, including network settings, audiovisual connections and a lag-free experience.
- Computers and hard-wired connections
- For tasks that demand high bandwidth, we hard-wire your computer for home, office and gaming, creating a stable and secure wired connection.
- Smart home integration
- Beyond entertainment: smart lighting, thermostats, security cameras and voice assistants, brought together into a connected living environment.
- Expert technicians
- Our fully licensed, insured and certified team stays up to date with industry advancements, so you receive the best possible solution.
Where a point should go, and how many
Two at every position where something sits still. That means two behind each television, one for the screen and one for whatever box feeds it, then two at every desk, and one anywhere an access point might eventually be mounted. It sounds generous until you price the alternative: the cable itself is the cheapest part of the job and the labour to come back and add a single point later costs more than putting three in while the walls are open.
Height matters as much as position. A point behind a wall-mounted television belongs at screen height, not at skirting level, so that nothing loops down the wall and back up. A point at a desk belongs where the desk is going, which is a question worth asking before the plate goes on.
The outlet is the half people forget
A data point is a run of cable and a termination, and it is the termination that decides whether it performs. The eight conductors go into the keystone in a defined order, the twist is maintained to within a few millimetres of the punch-down, and the cable is not kinked or over-tightened by a staple somewhere in the roof. Get any of that wrong and the point will still work. It will negotiate a lower speed, drop under load, and look like a router problem for years.
So every point we install gets tested rather than assumed, and the plate gets labelled to match the patch panel at the other end. It is a small thing on the day and it saves an hour every future time anything moves.
Common questions
- How much does it cost to add a data point?
- The cable run does it, not the outlet. A point in a room directly under an accessible roof cavity is quick; one that has to cross the house, come down a double-brick wall or work around a concrete floor is not. It is also much cheaper per point to do several at once than to do one now and one later, because most of the cost is getting into the roof and back out again.
- Can you add a point to a double-brick wall?
- Yes, but not inside the wall. There is no cavity to drop through. It becomes a slim duct run down from the ceiling and painted to match, an approach from an adjacent stud wall, or an external run brought back in behind the TV. We will show you the options at the quote rather than discovering the problem halfway through.
- Is a cable really better than Wi-Fi for gaming and video calls?
- For anything that sits still, yes, and it is latency rather than speed that you notice. A wired connection gives you consistent low latency and no contention with everything else in the house; Wi-Fi gives you a number that changes with the microwave, the neighbours and where you are sitting. For a console, a work computer or a television, cable is the difference between fine and reliable.
- How many points should a room have?
- Two behind each TV, two at each desk, and one anywhere an access point could go. Rooms almost never end up with too many, and they very frequently end up with too few: the second point behind a television is the one people wish they had the moment a soundbar or a games console arrives.
- Can you use the phone cabling that's already in the walls?
- Almost never, and it is worth saying plainly. Old telephone cable is not twisted-pair data cable and will not carry modern speeds reliably, whatever adaptor is put on the end. Where an old cable happens to follow a useful path we can occasionally use it to pull new cable through, which is a genuine saving, but the cable itself gets replaced.
- Will you make a mess?
- Drop sheets down, a vacuum on the drill, and the room put back before we leave. Most points involve one hole the size of the plate and nothing else, and where a chase or a duct is needed you will have agreed to it at the quote. Ray does the work and Ray cleans up. There is no crew leaving that to someone else.
Recent jobs
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Customer reviews
What customers say about Ray.
Creative Sound & Vision did a good job. They went through everything with me and explained what I needed. They were professional and punctual. They knew what they were doing and were able to help me out. I would be happy to recommend them to others.
Tangi
Campbelltown, NSW
Done the job in no time. A very happy customer right here. Will highly recommend him to anyone.
Mick F
Sadleir, NSW
Ray was good, he was thorough and completed the job with high quality products. I'm satisfied with his services and I highly recommend his services.
Ambrose
Mortdale, NSW